9wkt Privacy Policy

Some information is collected from you when you register or use services on 9wkt. This data falls into two categories — what you provide directly and what is collected automatically.

The information you provide directly includes: full name, date of birth, mobile number, email address, residential address, and a copy of your national ID or passport for KYC verification. This data is used solely for account creation and identity verification.

Automatically collected data includes: your device type, browser information, IP address, session duration, and a log of your activity on the platform. This information is used for troubleshooting technical issues and improving security.

9wkt uses your personal data only for specific, transparent purposes. Using your data for any hidden agenda is simply not something we do — it goes against our policy.

• Account Management: Your data is used to create your 9wkt account, verify logins, and keep your account secure.
• Transaction processing: Your payment information is used to process deposits and send withdrawals.
• Customer Service: Your data is used as a reference for resolving issues or handling complaints.
• Promotions & Bonuses: Your gaming activity may be analyzed to send you relevant offers — but only with your consent.
• Fraud Prevention: Suspicious activity is detected to keep your account and funds secure.
• Regulatory compliance: Certain data is retained to meet legal obligations.

9wkt never sells your personal data or shares it with third parties without authorization. Limited data may be shared with trusted partners for operational purposes — strictly under confidentiality agreements.

• Payment processors: Approved payment gateways such as Mobile Banking, Nagad, and Rocket receive limited data for transaction verification.
• Game Providers: Technology partners for Live Casino or slots games receive only the minimum data necessary to operate the games.
• Security services: Technical data may be shared with fraud detection services.
• Legal Authorities: Providing data in response to a court order or a legitimate request from a regulatory authority is a legal obligation.

The 9wkt website and app use cookies. Cookies are small text files stored on your device that help improve your browsing experience. We use three types of cookies:

• Essential Cookies: These are required to maintain your login session and ensure platform security. Disabling them will prevent the platform from functioning properly.
• Functional Cookies: Used to remember your preferred language, game settings, and other personalization options.
• Analytics cookies: Anonymous usage patterns are collected to understand which parts of the platform are most used.

You can block or delete non-essential cookies at any time through your browser settings. Please note that disabling essential cookies may limit certain features.

9wkt uses industry-standard security measures to protect your personal data. Our security framework includes:

• All data transfers are secured with 256-bit TLS/SSL encryption.
• Data stored on our servers is protected with AES-256 encryption.
• Regular security audits and penetration testing are conducted.
• Two-factor authentication (2FA) is available for your account.
• Automatic alerts are sent for suspicious login attempts.
• Staff access to data is limited to the minimum required.

Under the 9wkt Privacy Policy, you are entitled to the following rights. To exercise any of these rights, please contact our support team.

All 9wkt services are strictly for users aged 18 and above. We do not knowingly collect or process data from anyone under the age of 18.

If a parent or legal guardian discovers that their minor child has registered on 9wkt, please notify our support team immediately. We will promptly delete that account and all associated data.

The 9wkt platform integrates third-party game providers and payment services. These external services have their own privacy policies, and 9wkt is not responsible for them.

• When launching a game, a connection may be made to the game provider's servers — in which case their privacy policy will also apply.
• By using a payment gateway, you are also agreeing to that provider's terms and conditions.
• Before sharing your data with any service outside of 9wkt, please read that site's privacy policy.

9wkt may update this Privacy Policy at any time. When changes are made, the "Last Updated" date at the top of this page will be revised. For significant changes, registered members will be notified via email or platform notification.

Continued use of 9wkt after any policy changes will be considered acceptance of the updated policy. We recommend checking this page regularly.

If you have any questions or concerns about our Privacy Policy, or wish to make a request regarding your data, please get in touch. Our data protection team typically responds within 48 hours.

To request deletion, correction, or export of your data, send a message to our support team from your registered email address. Once your identity is verified, we will take the appropriate action.